The Family and Resident’s Council allows the family members and other loved ones of the Home’s residents to take an active role in the functioning of the Home. The council provides a forum for the ideas, concerns and preferences of family members and residents. Suggestions for improvement, new social activities, and fundraising projects are encouraged. We welcome all family members to become involved in the council.
The Home also invites feedback through the Resident and Family Member Satisfaction Survey. Reviewing responses to this survey has provided a clearer picture of what is and is not working at the Home.